Audio Visual Tech Company

Scaling Through a Dedicated Extended Team

Brief

Our client is a global leader in digital enablement solutions, helping organisations create seamless collaboration experiences. Their mission is to transform how people and technology connect, enabling smarter workplaces and more effective communication worldwide.​

The client’s platform is designed to deliver intelligent insights and control over workplace technology environments.

The Challenge

As the app evolved, the audio visual tech provider needed a scalable and sustainable way to support its long-term development.​

Key challenges included:​

  • Scaling engineering capacity without compromising quality ​
  • Ensuring long-term continuity and deep product knowledge ​
  • Transitioning architecture from monolith to microservices ​
  • Maintaining high standards across development, QA, and delivery ​

The client required more than just additional developers — they needed a fully integrated, high-performing team that could operate as a true extension of their internal organisation.

Why Evolved Ideas?

Evolved Ideas stood out due to its ability to provide:​

Strong, carefully matched talent aligned with the client’s standards ​

A true Extended Team model, not traditional outsourcing ​

Long-term partnership focus with stability and retention ​

Flexibility to embed into existing delivery structures ​

The decision was driven by the need for a partner who could deliver ownership, continuity, and deep integration.

The Solution

Evolved Ideas built a fully dedicated Extended Team to support their app.​

This included:​

  • Backend and frontend engineers ​
  • QA specialists (manual and automation) ​
  • Project management and business analysis support ​

The team:​

  • Is fully integrated into the client’s internal structure ​
  • Is managed directly by the business
  • Operates as an extension of their in-house team, not an external vendor ​

Over time, the team has taken on significant responsibility, including contributing to the transition from monolithic architecture to microservices.

The Results

The long-term partnership has delivered measurable impact:​

  • 7+ years of continuous collaboration on the app​
  • ~90% retention rate, ensuring exceptional continuity ​
  • Deep domain expertise and strong product ownership ​
  • Proactive contributions to quality improvements and process optimisation ​
  • Team members recognised as part of the company, including participation in international exhibitions and industry events ​

This model has enabled them to scale confidently while maintaining product maturity, consistency, and innovation. The Client’s app has continued to become award-winning with recognition from Integrated Systems Europe, a globally established event, due to its AI-driven insights and intelligent, hardware agnostic design.

Technologies: Java (Spring Boot), React JS, Manual QA & Test Automation, Data Warehouse team, Amazon QuickSight.

Resources Types: Software Engineers, QA Engineers, Project Managers, Business Analysts, Data & Analytics Specialists.