NOTTINGHAM
Ongoing bug fixes, OS updates, security patches, performance tuning and feature development for live applications. Retainer-based software maintenance for CTOs and product owners in Nottingham and the East Midlands.
Trusted by enterprises, scaleups and startups
Ad-hoc support feels cheaper until a critical bug costs you a customer. Retainers give you guaranteed capacity, predictable cost, and faster response because someone already knows your codebase. You avoid context-switching delays and the anxiety of hoping a developer is free when production breaks. For SMEs and scaleups running tight teams, retainers are how you keep the lights on without hiring a full internal ops team.
Your retainer isn't just about keeping the lights on. Once critical bugs and security work stabilise, that capacity shifts to performance tuning, minor feature requests, and technical debt. This is how mature products stay competitive. You accumulate small wins (faster page loads, better error messages, streamlined workflows) that compound into better user retention and word-of-mouth. We track what gets done each month so you see the real value.
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Patching isn't optional. We monitor security advisories for your tech stack, test updates in staging, and roll them out on a cadence that suits your release cycle. If you're bound by GDPR, SOC 2, or other compliance rules, we make sure patches and fixes align with audit requirements. This work sits inside your retainer, not as surprise invoices.
WHAT YOU GET
WHAT OUR CLIENTS SAY
Working with Evolved Ideas has been the best experience I've ever had with a technology company. Everything that's done is done carefully. I like how my project team treats my product. We have people using our platform and getting value from it now, which wouldn't be possible without Evolved Ideas.
Jamie Beaumont
CASE STUDIES
conveybuddyLearn how conveybuddy launched in just six months with the right technology partner, revolutionising the conveyancing process with efficiency and transparency.View case study
Supply PilotSupply Pilot bridges the gap in the client feedback loop, giving retailers insight into what their customers really think. Our dedicated team built their Modio platform.View case study
NOCNWith a growing backlog of IT needs, the NOCN Group needed a full-time team to improve their operational efficiency using web based and mobile solutions.View case studyABOUT US
Founded in 2007 as a dedicated IT consultancy, Evolved Ideas has grown into a team of over 100 professionals, with a head office in Leicester and development hubs in Eastern Europe and Spain.
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OUR EXPERTISE
Over 17 years building custom software and mobile applications, and leveraging AI and ML to build the software you'll need next.
LOCAL INSIGHT
Nottingham's SME and manufacturing base relies on stable, working applications to run operations. East Midlands businesses often operate lean teams where a single developer leaving creates support gaps that hurt the business. App support retainers let you plug that gap without hiring full-time. Being close to our Leicester HQ also means faster onboarding and the option to meet in person when complexity demands it.
Where our teams sit
OUR PROVEN PROCESS
Our process has guided startups, scaleups and enterprises from concept to reality, and continues after launch.
A free 30-minute consultation followed by a stakeholder workshop, where we listen to your challenges, validate assumptions and build an outside-in view of your situation.
We scope the project, define milestones and deliverables, then research your market, wireframe the UX and prototype the UI so the direction is agreed before a line of code.
We assemble your dedicated team, establish reporting and work in iterative Scrum sprints, delivering a working MVP or proof of concept you can test with real users.
We ship, sign off, and keep your product current through our support service or a permanent extended team as your business evolves.
OUR SOLUTIONS
Technology is more than just code — it's a tool for solving real business challenges. Whichever route fits your stage, the same team delivers it.
With your long-term goals in mind, we help you choose the technology you need and develop a tech roadmap based on industry trends, emerging tech and your business requirements.
We have years of experience building proof of concepts and MVPs. We will take you from testing viability to building an MVP to validate your hypotheses.
Tier 1 customer support, Tier 2 technical support and Tier 3 development support for applications and legacy software, delivered by our engineering teams.
If you need to build an IT team from zero or need staff augmentation, we can build the team you need — developers, designers, analysts and even fractional CTOs.
CTOs and product owners with live applications typically own this decision. They know which bugs block users, which security patches matter, and which performance issues hurt customer experience. Your VP of Engineering or CTO should drive the conversation, but the business case (downtime cost, support burden, feature velocity) lives with your product leadership.
We assess impact first: production incidents, security vulnerabilities, and blockers for paying customers come before nice-to-haves. At the start of each month we review the backlog with you, flag capacity constraints early, and help you decide whether to defer lower-priority work or scale up for that sprint. Transparency on what fits is non-negotiable.
Yes. We work with current frameworks and languages as well as older systems that need ongoing care. Legacy applications often require more detective work to diagnose issues and apply fixes safely. We charge fairly for that complexity and always prefer to understand the system's architecture before committing to timescales.
Critical production issues get worked immediately, regardless of monthly hour allocation. We triage the severity with you, mobilise the right person, and fix or patch. If it consumes most of your month's budget, we flag that early so you can decide on a temporary uplift. No surprises, and no gatekeeping on genuine emergencies.
Yes. Monitoring for security advisories, testing OS and dependency updates in your environment, and rolling them out safely is core work. We also coordinate with your infrastructure team to ensure patches don't conflict with deployment schedules or compliance requirements.
Evolved Ideas operates from the UK (Leicester), Spain, and Ukraine. For app support, that means timezone coverage and redundancy. If your primary contact in the UK is unavailable, work continues without handoff delays. You get continuity and cost efficiency without sacrificing communication or quality.
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NEXT STEPS…
Book a free 30-minute discovery call with our team — we'll understand your objectives and advise how bespoke software, MVP development, or an extended team can help your business.
Book a free discovery call